Setting up fingerprint sign-in

Click on Windows Search and type in “fingerprint.” You will see an option to “Set up Fingerprint sign-in.”



Click on that and choose the “Windows Hello Fingerprint – Sign in with your fingerprint scanner (Recommended)” option, then you will see instructions on how to set up your fingerprint.



Fingerprint readers on laptops are generally in one of two places: either a small square to the right of the trackpad or for newer models, the fingerprint reader is the power button. You will be asked to repeatedly lift and re-place your finger.Once you finish setting up the fingerprint sign-in method, you will be prompted to set up a PIN automatically as a backup sign-in method. This will be a number of your choice with a minimum of six digits. The PIN setup will prompt you to accept a Microsoft Multi-factor Authentication prompt during the process.After the fingerprint and PIN sign-in methods are set up, please restart your computer to complete the next step.Before those newly enrolled sign-in methods fully work, your computer must connect to the campus network to synchronize the settings. To complete that process, follow one of these options:

• If you are onsite, ensure your laptop is docked, then log into the machine by placing your finger on your fingerprint reader on the login screen.
• If you are off-site, connect to the UNC VPN before attempting to log into your machine by clicking on the Network Sign-in icon in the bottom right corner of the screen:
  
  
  
  
• Once connected to the VPN, log into the machine by placing your finger on your fingerprint reader.
• Once you have successfully logged in using your fingerprint, you are all set and have completed the setup process. If you are offsite, while we recommend using the UNC VPN before logging in on a normal basis, it is not required to use the fingerprint or PIN sign-in options after the initial login.

If Fingerprint sign-in is not available

If you see the message above, you have the following options:If you are onsite, connect your laptop to a docking station, restart your computer, and log back in.

• Use the computer normally for 30 minutes
• After 30 minutes, you can click on Windows Search and type in “fingerprint.” You will see an option to “Set up Fingerprint sign-in.”.
• Follow the process of setting up fingerprint sign-in from above.
• If you still see that the set-up option is unavailable, please contact the IT Service Desk.

 If you are off-site, connect to the UNC VPN and let the computer remain connected for 30 minutes. Then restart your computer.

• After restarting, you need to connect to the VPN before logging in. To do so, click on the Network Sign-in icon in the bottom right corner of the screen. This will allow you to log into the VPN before you log into the computer.
  
  
  
  
• Click on Windows Search and type in “fingerprint.” You will see an option to “Set up Fingerprint sign-in.”
• Follow the process of setting up fingerprint sign-in from above.
• If you still see that the set-up option is unavailable, please contact the IT Service Desk.