New Student Technical Guide

Welcome to UNC Kenan-Flagler. Please complete the following steps to ensure your device is properly configured for use at UNC Kenan-Flagler. If you need any assistance, please contact the IT Service Desk at, or by phone at 919-962-0792

Change Kenan-Flagler Account Passphrase

You should have received an email with your Kenan-Flagler username and a temporary password. You will need to change this temporary password before you can use it to access many of our services. To change your Business account password:
  1. Go to  
  2. At the Microsoft Sign in window, enter Your Kenan-Flagler Username
  3. Click Next
  4. Enter your Temporary password in the Password field, click Sign in 
  5. You will see an Update your password window. Enter your Temporary password (from this email) in the Current Password field 
  6. Create a new password  – It has to be at least 17 characters.  You may use all lower-case letters to create a password, but you can also use capital letters, numbers or special characters if you wish.  
  7. Click Sign In
  8. You will be asked if you want to stay signed in, click no or yes 
  9. You will then be brought to your Kenan-Flagler Office 365 Landing page 
Register for Self-Service Password Reset
  • In the upper right corner of the Office 365 landing page, click on the circle with your initials 
  • Click View Account 
  • In the Security info panel, click on the UPDATE INFO link 
  • Click Add Method (+) 
  • Select the method that you would like to use - We recommend using the Authenticator App.  Click Add 
  • Follow the Instructions to add your preferred Security method 

Log into Kenan-Flagler email

  1. Go to
  2. Sign in with your Your Kenan-Flagler Username
  3. Click on the Outlook icon on the left side of the page
  4. You should connect your email to Outlook, by following the instructions in the Configure Email in Outlook section below

Log into MyKE

  1. Go to
  2. sign in with your Kenan-Flagler username and password

Create your Zoom account

  1. To sign up for a Kenan-Flagler Zoom account, please do the following:
  2. Go to
  3. click the Sign in button.  You will be brought to  the Kenan-Flagler login page
  4. log in with your Kenan-Flagler username and password

Download and Install the Zoom App

  1. Once you are logged into your Kenan-Flagler Zoom account, you can download the Zoom desktop app
  2. Click on Resources in the top gray bar
  3. Click on Download the Zoom client
  4. Download and install Zoom client for meetings.  Run the installer
  5. When you open the app, you will be asked to sign in.  Click the Sign in with SSO button
  6. For Company Domain, enter kenan-flagler, click Continue
  7. You may be routed to the blue Kenan-Flagler sign in page, where you can sign in with your Kenan-Flagler username and password
You can find download links to the various Zoom installation files and plugins at the Zoom Download Center if you would like to get everything set up before your first meeting. Otherwise, Zoom will prompt you to install when attempting to join your first meeting.


  1. Go to
  2. click on the Kenan-Flagler login button
  3. sign in with your Kenan-Flagler username and password
Canvas can also be accessed using an Android or iOS mobile device.  To download the app, see the guides here: Once you have opened the app click the “Find my school” button.  Search for “Kenan-Flagler Business School” and select it from the list that appears.  You will then be forwarded to the log in screen to continue.

Create your Onyen

If you have not yet created your Onyen account...
  1. Visit
  2. Select Create or Manage Onyen
  3. Follow the steps to create an Onyen account. You will need to know your PID. If you do not know your PID, please visit this website:
NOTE:  When you create your Onyen password, we recommend making it a passphrase (song lyric or saying) with a minimum of 17 characters.  We recommend using all lowercase letters, but you can use capital letters, numbers and special characters if you prefer. You can then use this as your Kenan-Flagler password as well if you choose.  

Configure Mobile Devices

To configure wireless internet on your mobile device, please choose the appropriate instructions from the following page. To configure your UNC Kenan-Flagler email on your mobile device, please choose the appropriate mobile setup instructions from the following Technical Guide. If you have any questions, please contact

Update Email Address in the UNC Directory

In order to order software from and to receive general university email communications, you need to update your Connect Carolina email address:
  1. Visit
  2. Click on the Log in button
  3. Sign in with your Onyen username and password
  4. Select Personal Information
  5. Click Email Addresses
  6. Under the Preference Information section, enter your Business username in the Email Address box before the @ sign
  7. Select from the drop down box after the @ sign
  8. Scroll to the bottom and click the Save button

Order Microsoft Office

NOTE: Before you submit an order for Microsoft Office, make sure you follow the steps in Update Email Address in UNC Directory above. You will need the Microsoft Office Professional software suite for your classwork.  Students may receive a free copy of Office from the UNC Software site.  Click on Order Software.  Click on the Student Ordering link.  Log in with your Onyen. When you order a free download of Office from, you will receive one email confirming that your order has been placed and then you will receive a second email that actually contains a link that will allow you to download Office.

Configure Email in Outlook

Windows Computers
The IT Service Desk recommends keeping your KFBS email separate from personal ones by using a separate Outlook profile.  Proceed by configuring a new Outlook profile in Windows.  If you're opening Outlook for the first time, this happens automatically, otherwise :
  1. Restart your Windows PC
  2. Open Microsoft Outlook
  3. At the Welcome to Outlook window, click Next
  4. It will ask if you want to connect an email account.  Choose Yes.  Click Next
  5. Enter your name as you would like it to be displayed
  6. Enter your Kenan-Flagler email address:
  7. Enter your Kenan-Flagler password twice
  8. Click Next
  9. You may see a window asking to "allow website to configure". Check Don't ask me about this again.
  10. Click Allow
  11. In the blue Kenan-Flagler window, enter your Kenan-Flagler username and password
  12. Click Log in
  13. You will then see a message that says, Your email account was successfully configured
  14. Click Finish
Apple Computers
  1. One Welcome to Outlook page, click Get started
  2. Enter your Kenan-Flagler Email Address (
  3. For username enter: Kenan-Flagler username
  4. Enter your Kenan-Flagler password
  5. You will briefly see: 'Redirecting you to your organization's sign on page'
  6. Click Add Account
  7. On the Kenan-Flagler sign in page, enter your Kenan-Flagler username and password
Please contact us at if you have any difficulty.

Configure Wireless

Follow these instructions to set up the Eduroam wireless network on your device:

Install Printers

There are a number of printers available for student printing.  Please see the following Technical Guide for instructions on how to connect to these printers.