Our team has built and are managing an enterprise data warehouse (EDW). This is a central data repository housing historical and current data in one system that can be used for reporting, data analytics, and business intelligence (BI). Using our ETL tool, we pull, cleanse, consolidate and store data from over 22 sources. Our EDW is the foundation upon which operational reporting, data visualization, AI and BI can now sit.

We provide consultation and development support for your data visualization needs. Data visualization is the term used to describe all of the ways people transform data into visual representations. Patterns, trends and correlations that might go undetected in text-based data can be exposed and recognized easier with data visualization software.Tableau is the visualization tool we have deployed for use at Kenan-Flagler. With interactive visualization, faculty and staff will be able to use Tableau to create dashboards and infographics. If you have Data Visualization needs or would like to explore the possibilities on new and advanced ways to visualize and dashboard your business data, please reach out to our team.

Business Intelligence is a set of methodologies, processes, architectures and technologies that transform raw data into meaningful and useful information used to enable more effective strategic, tactical and operational insights and decision-making. By helping our staff apply BI to their dataset, our team hopes to offer new levels of insight around that dataset leading our programs in better decision-making. Stay tuned to exciting services soon to be released in this area.

The DIA team, in collaboration with our program partners, is responsible for managing some of our core enterprise level CRMs. We assure production readiness, security and accessibility to these applications. We are happy to consult with key stakeholders of these systems to assist with dashboards, reporting, or other custom functionality your team. Examples of these tools are Salesforce, Slate, and 12Twenty.

In support of a complex organization with unique business practices, we have developed several online business processes and workflows that help to improve workflow and communications across the various business units. Examples of this are the MyKE:Admin modules for our registration staff, an advising system, financial tracking systems, and soon to come employee onboarding.

Through the development and use of ETL tools and data integration services, we offer enterprise system integration to help with systems such as Connect Carolina, Canvas and 2U. 

Offering in-house web development for operational systems, we specialize in online business processes and custom responsive design. 

UNC-Chapel Hill offers the ability for students, staff, and faculty to create and host their own personalized websites at https://tarheels.live/.This is a web publishing service that allows anyone with a main campus Onyen account to create a website at no charge. WordPress is the platform that main campus has selected for creating sites quickly and customizing the look and feel. Support is provided by ITS at https://digitalservices.unc.edu/selfservice/.

Innovative educators, our faculty bring their experiences, expertise and research insights to the classroom to contribute to exceptional learning experiences for students and executives. Known for curricular innovation, they weave real-life learning experiences into programs and courses and leverage technology to enhance education and access. Their unparalleled dedication to our students sets the tone for our collegial environment and ensures that we prepare graduates and executives alike to deliver results for their organizations.UNC Kenan-Flagler Research Tools and Library ResourcesUNC Kenan-Flagler Business School Faculty and ResearchIRB and the Office on Human Research EthicsHelpful Resources

UNC Kenan-Flagler follows University Onyen policies in regards to the Business Account.UNC-Chapel Hill Onyen Policy

This policy is for faculty and staff members at UNC Kenan-Flagler. Purchases include extended warranties and standard software, and the school computing budget absorbs the cost of technical staff time for setup and support.Our Purchasing and Lifecycle policies can be found on our IT Purchasing site.

UNC Kenan-Flagler operates its own separate email server from the one offered by Main Campus.  The policies regarding email that are put in place by UNC are followed by the UNC Kenan-Flagler IT Department.UNC-Chapel Hill Email Domain Policy

UNC Kenan-Flagler follows University policies regarding the retirement of employees.Faculty Retirement Policy

The Family Educational Rights and Privacy Act (FERPA) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.

• FERPA website
• The University of North Carolina at Chapel Hill Policies and Procedures Under the Family Educational Rights and Privacy Act of 1974 (“FERPA”)
• Cloud Computing FAQ
• Student Privacy While Using Online Educational Services – Requirements and Best Practices
• Student Privacy While Using Online Educational Services – Model Terms of Service

UNC Kenan-Flagler’s IT Department has identified the following maintenance window to be used for upgrades, testing, patch application, and other potential downtime for all computer systems hosted at UNC Kenan-Flagler

• Evenings: 10:30 p.m. – 6:00 a.m.

Although we do not anticipate the need to use the maintenance window daily and will make every effort to maximize up-time, UNC Kenan-Flagler IT occasionally needs a designated time period to perform maintenance.  Maintenance windows typically will be one hour or less in duration.  If the outage will last more than one hour, we will communicate that information 48 hours in advance, unless the situation does not allow such notification.   We feel it necessary to publish this potential window to give as much advanced notice to our customers of possible downtime. Work done during this window will not come with notification from the IT Service Desk.  While any emergency work done outside the maintenance window is rare, it does occur.  In the case of emergency maintenance, as much advanced warning as possible will be given.

Laptop and Desktop Maintenance

Regularly scheduled patches from Microsoft are issued the second Tuesday of each month and there are updates from other software companies as well that we will install.  The UNC Kenan-Flagler IT Department will review the patches and deploy them to the school accordingly. It is critical that when you receive an update, that you install it and complete the installation which usually requires a computer reboot.  Leaving your computer at a login prompt nightly will avoid loss of any unsaved data that might occur from a reboot. If you have questions about an update you received, please contact the IT Service Desk at itservicedesk@kenan-flagler.unc.edu.All Microsoft Windows computers purchased with school funds regardless of funding source will be placed on the Business domain. This allows the IT Department to manage software on the computers including critical security patches.These computers will also have asset inventory software (SCCM and SolarWinds) and anti-malware installed such as System Center Endpoint Protection (SCEP).It is against school policy to tamper with either of these programs.  To remove or disable these programs may result in removal of the equipment from the UNC Kenan-Flagler network.

Loaner Laptops are available from the IT Service Desk the following circumstances:

• Faculty/Staff/PhD:  Laptops can be loaned out for a week in the case that these customers require a computer for a business trip/conference. If a laptop or multiple laptops are needed for an on campus event these computers may be loaned out for a single day.

 

By using the Lecture Capture service – UNC Kenan-Flagler Faculty, Staff, and Students agree to the following terms of use. All users of Panopto must abide by the University IT Data Security Policies. This service can only be used for University purposes.Class recordings are distributed for the exclusive use of students in the UNC Kenan-Flagler class for which it was recorded.

1. Acknowledges the faculty members’ intellectual property rights in recorded lectures and class materials and that distribution of the recordings violates the UNC-Chapel Hill Copyright Policy;
2. Recognizes the privacy rights of students who speak in class;
3. Accepts that distribution, posting, or uploading class recordings to students or others not authorized to receive them or to those outside UNC Kenan-Flagler is an Honor Code violation and potentially UNC IT Data Security Policies;
4. Agrees that recordings are to be accessed and used only as directed by the faculty member(s) teaching the course.

Individual classes are only recorded with the expressed permission of Faculty and they opt-in by approving the request form. 

UNC Kenan-Flagler follows University policies on the acceptable use of hardware and data privacy.

• UNC-Chapel Hill Information Technology Acceptable Use Policy
• University of North Carolina at Chapel Hill Policy on Privacy of Electronic Information
• Safe Computing Website

 

UNC Kenan-Flagler follows University policies regarding rights and access management.

• University of North Carolina at Chapel Hill Standard on Information Technology Access Control
• University of North Carolina at Chapel Hill Standard on Passwords for General User, Administrator, and System Accounts

 

ITS oversees the creation, enforcement and management of many IT, security and related policies. Policy topics include:

1. Security
2. Appropriate Use
3. UNC Chapel Hill Data Network
4. University IT related Policies

Information on these policies are available in the ITS Policies site.