Multifactor Authentication

Registration for Multifactor Authentication and Self-Service Password Reset

  • Go to microsoft365.com
  • At the login screen, enter your Kenan-Flagler username @business.unc.edu
  • You will see a screen that says More information required. Click Next
  • You will be asked to enter your Kenan-Flagler password, enter it and click Sign In
  • You will then see a screen that says Keep your account secure.  Click Next
  • Download and Install the Microsoft Authenticator App on your Apple or Android mobile device
  • At the Set up your account screen, click Next.  You will then see a screen with a QR code.
  • On the Microsoft Authenticator app, click on the + to add an account, then choose  Work or school account.  Choose Scan a QR code
  • Scan the QR code on the computer screen and click Next
  • Your account will then send a Test notification, and should say “Notification Approved”.  Click Next
  • You will then be asked to set up a second factor of Authentication.  You can enter your phone number, then choose Text me a code.  Click Next
  • You should receive a text on your phone with codes. Enter the codes, and you should see a message that says SMS verified.  Click Next
  • This completes your Multifactor Authentication registration

Microsoft Authenticator App Registration (also applies to new phone)

Got new phone?  You need to re-configure multifactor whenever you’ve switched phones for both Microsoft Authenticator (or Duo Mobile) as the services are sending notifications to your old device, not the new one.  Use these instructions to regain access to your account.Microsoft AuthenticatorMy Sign-Ins | Security Info | Microsoft.com
  • Sign in with your Kenan-Flagler username @business.unc.edu, your KFBS passphrase
    • It may send a notification to the old device, if so, click the link for “I can’t use my Microsoft Authenticator app right now”
  • On the “Verify your identity” page use one of your other listed methods (may include SMS text, call, personal email, etc..)
  • On the “Security info” page, delete the old Microsoft Authenticator app
  • Use + to Add sign-in method, use dropdown menu to select Authenticator app and use the Scan QR method
  • On phone – Open MS Authenticator > + (Add account) > Work/school > Scan QR code
Duo Mobile (UNC-Chapel Hill) Help Articles – 2-Step Verification for Duo: Reactivate a Device (unc.edu)

Self-Service Password Reset

After setting up your 2 factors of authentication, you are now enrolled in Self-Service Password Reset. If you forget your Kenan-Flagler password, or it expires, simply do the following:
  • Go to microsoft365.com
  • Click the link that says Can’t access your Account?
  • You will see a screen that says Which type of account do you need help with? Choose Work or school account.
  • Enter your Kenan-Flagler username@business.unc.edu
  • Enter the characters as displayed, click Next
  • Choose I forgot my password, then click Next
  • You will then see a screen that says Verification Step 1, you can choose what method of authentication you want to use.  You can send a text or a call to your phone, or approve a notification on Microsoft Authenticator, or use codes from Authenticator. Follow the instructions to verify your identify.  You will then be asked for a second method of authentication.
  • You will see a screen that says Choose a new password.  Enter the new password you would like to use for your Kenan-Flagler account.  Remember that it has to be a minimum of 17 characters.  You can use Capital letters, special characters or numbers, but they are not required.
  • You will then see a screen that confirms that your password has been reset.  You should also receive an email confirming.
If you need further assistance, contact us at itservicedesk@kenan-flagler.unc.edu or call us at 919-962-0792

Microsoft Office 365

Welcome to Kenan-Flagler Microsoft Office 365.  We are pleased to offer this cloud-based service which includes the newest version of Microsoft Office, along with a wealth of new productivity-enhancing tools.   This site includes some basic information on getting signed in to Kenan-Flagler’s Office 365 portal and downloading apps, as well as using the more common tools, such as Teams and OneDrive.

Downloading and Installing the Microsoft Office 365 Apps

You can download the Office 365 Applications on your computer by doing the following:Remove Microsoft Office from your computerIn the Windows Search Bar, type in programs.
  • Click on Add/Remove Programs
  • Select Microsoft Office Professional
  • Select Uninstall
  • Once the uninstall is complete, restart your computer. Note that this will NOT remove any of your documents.
NOTE:  You can install Office365 on up to 5 devices.  They can be Kenan-Flagler or personal devices.Install Microsoft Office 365
  • Sign into your Office 365 account (see instructions below)
  • In the Office 365 Dashboard, click the Install Office button in the upper-left corner
  • Click Office 365 Apps
Sign into your Office 365 Account
  • Go to Microsoft Office Apps, click on the Circle with the silhouette in it to sign in
  • Enter your kfusername@business.unc.edu to sign in. This will bring you to the Microsoft Office 365 dashboard where you can access the full-featured web-based version of your favorite apps (on any computer) or you can install the apps on your computer.
 

Office 365 Video Guides from Microsoft

Switching between UNC and Kenan-Flagler Office 365If you already have an account in the UNC instance of Office 365, you will need to sign out of one and into the other account, or consider using a secondary browser if you require simultaneous access.Installing the Office Mobile Apps on your iPhone or Android device.
  • Go to the Google Play store or the Apple App Store
  • Click on the App that you would like to install
  • Once you have installed it on your device, open the app, and sign in with your Kenan-Flagler account: Your KF user name@business.unc.edu and your Kenan-Flagler password

Teams

Teams is Microsoft’s business communication platform that offers chat, video conferencing, and collaborative shared workspaces.  Students, faculty, and staff can use it to schedule meetings and it even integrates directly with Outlook’s Scheduling system for video conferencing.  Collaboration allows real-time editing of Microsoft PowerPoint, Excel, and Word files amongst multiple team members, shared file spaces, instant messaging, and all customers at Kenan-Flagler are licensed for its use.

OneDrive

OneDrive is Microsoft’s cloud-based file storage solution.  OneDrive syncs your files and folders to the cloud, but you can also use the local copy seamlessly.  You can download the OneDrive app from the Kenan-Flagler Office 365 portal.Sharing OneDrive Files and Folders

LinkedIn Learning

We encourage our users to take advantage of their free LinkedIn Learning accounts.  LinkedIn learning provides a wealth of professional instructional videos on how to use – and get the most out of – all kinds of different types of software.
  • Go to: https://software.sites.unc.edu/linkedin/
  • Click on the LinkedIn Learning Login link on the right column
  • Enter your ONYEN and password
  • Search for Office 365 or the name of the App you would like to learn more about

Perpetual Microsoft Office license from UNC Software Distribution

UNC-Chapel Hill students receive a free copy of the Microsoft Office suite.  Note, this suite does not include 365 Services such as OneDrive, but does include the ability to download and use Microsoft Outlook, Word, PowerPoint, and Excel apps after you’ve graduated, as students lose access to their KFBS Office 365 licenses after graduation.  This suite can follow you after you graduate, but you must assign the license to a personal email address.Note: Failure to update your KFBS email address in Connect Carolina will result in a loop, and you will be unable to download Microsoft Office unless you have a main campus HeelMail address.  We recommend uninstalling all previous Office versions prior to installing a new one.Connect Carolinahttps://connectcarolina.unc.edu
  • Login with your UNC-Chapel Hill Onyen to update your email to your KFBS email (Firstname_Lastname@kenan-flagler.unc.edu) inside the Self-Service > Update Personal Information > Contact Info > Business Email/UNC Email Address and Domain.
  • * Use the first field to add ‘Firstname_Lastname’, then the Dropdown menu to select ‘kenan-flagler.unc.edu’
UNC’s Software Distributionhttps://software.sites.unc.edu/how-to-order/
  • Login with your Onyen
  • Click ‘Shop as a Student’ on the left, type ‘Office 20XX’ in the search bar and pick Windows or macOS version, add to cart and checkout.
  • Check your email for Order Confirmation and Order Fulfilled emails from UNC Software Distribution.
  • Check your email for a link to OnTheHub, where you’ll also add to cart and checkout.
    • Use Personal (non-UNC) email address during Microsoft account creation (unless you already have one, MS Office license will follow you after graduation)
    • Record your “Product Key” and save the download for future use when at the OnTheHub website, ensuring you don’t lose the ability to re-install, later.
Re-installing your perpetual license copy of Microsoft Office on different PC or Mac: 
  • When opening any Office product, a dialog box should pop up asking you to activate your product.
  • Choose the activate by phone option.
  • Call the toll-free number provided based on the country you select in the drop-down menu. You will be directed to an automated help service which will walk you through activation. Choose the “Office” option.  Provide the very long ID number that will be listed in the middle of the activation wizard dialog box when prompted.
  • List the number of devices the current Office product is on.
  • Enter the activation key that will be given to you.
  • Select next and your product should be activated as well as removed from the other device.
   

Cisco VPN (AnyConnect) Instructions

The VPN (Cisco AnyConnect) software allows a secure connection from your device to UNC-Chapel Hill’s network.  It is used for students, faculty, staff who are accessing various services with main campus such as Connect Carolina for W-2’s for staff/faculty, but also to provide a secure tunnel for faculty/staff laptops.UNC-Chapel Hill’s Duo two-factor service is required to use the VPN.

INSTRUCTIONS

Note:  During installation, uncheck all options with the exception of Core & VPN, the other options may interfere with your connectivity but can easily be remedied if you re-install and uncheck.  In addition, Duo two-factor registration is required for use of this service.

VPN Login Information

  • Server = vpn.unc.edu
    • Click Connect
  • Group = UNCCampus
  • Username = Onyen username, Password = Your Onyen password
  • Second Password = ‘push’ for DUO app, or ‘sms’ for text verification.
Click Accept on the PC/Mac dialog box, after you have succeeded signing into Duo.

Troubleshooting

  • If connection drops – Restart your Windows PC or Mac
  • Physically move closer to wireless router

How to Request Access to Tableau Dashboards

The Tableau dashboard request process is integrated into MyKE. We hope you will find it convenient and easy to use.

Part of our role in Data Governance is to assure that our data is kept secure, and it is used by those whose business needs require it in their day-to-day operational duties. As part of our due diligence, we require anyone requesting access to dashboard data provide business justification as to why they need access to the data. You will also be required to attest to the fact that you have read the Kenan Flagler security policies, have taken FERPA training and you understand the use, storage and transmission of sensitive information. Your request is then sent to our Data custodian for review. You will receive notification about your request as soon as the process is complete.

If it has been over 12 months since you were last approved for access or you have a change in duties, we require that you request access again.

How to request Tableau dashboard access:
  • Tableau Dashboard Data Access Request
  • Open My IT Requests > Tableau
  • Using the dropdown menu choose the dashboard
  • Provide a business justification for the access request
  • Click on the terms and requirements link to read data responsibility requirements. Click in the box to acknowledge your agreement to the data attestation terms.
  • Click Send
A request must be submitted for each Tableau dashboard needed. You will receive notification along with a welcome packet containing access information once the request has been approved. If the request is denied, communications will include a reason for the denial.

If you have any questions or if you need assistance, please do not hesitate to reach out to the DIA team at dia@kenan-flagler.unc.edu.

MyKE

MyKE is the place to go to see personalized and meaningful information about your program and academics throughout your business school career. The platform provides data and communications relevant to each person consolidated from our operational systems. It is the place to connect with and learn about students, faculty, and staff. For students in our MBA, MAC, and MSM programs, MyKE is your course registration system. 

Access

Login to MyKE at https://myke.kenan-flagler.unc.edu using your Kenan-Flagler credentials. 

Feedback

We are always looking for your feedback for improvement. If you have ideas, please click on the Feedback link on your profile menu. Let us know what features would help you. Also, let us know what is working well. We want to hear from you, this is your tool.

Qualtrics Surveys

UNC Kenan-Flagler has purchased a site license for all current faculty, staff and students to use the Survey Software (Qualtrics). These are tools available for research, teaching and team work. The license includes up to 10,000 participants for each survey and an unlimited number of surveys. Qualtrics for Kenan-Flagler is NOT authorized for the collection and storage of FERPA or HIPAA data.
  • For faculty, accounts are subject to removal 60 days after your last official day at UNC Kenan-Flagler.
  • For staff, accounts are subject to removal immediately after your last official day at UNC Kenan-Flagler.
  • For students, accounts are subject to removal 60 days after graduation from UNC Kenan-Flagler.
Instructions for Access:This is a hosted service that requires a login and password on the Survey Software (Qualtrics) site.
  • Go to https://kenan-flagler.pdx1.qualtrics.com/login and click on the Don’t have an account link to self-register.
  • When you register, you must use your @kenan-flagler.unc.edu email address or UNC Kenan-Flagler IT will be unable to manage your account.
  • There is no access code to enter so skip that line.
  • After you click Sign Me Up a confirmation email will be set to your @kenan-flagler.unc.edu address.  It may go into your Junk/Spam folder so check there if seems to be taking a while.
  • Once you click the link in the confirmation email you will be asked to enter your First Name, Last Name, and then create a password for Qualtrics.

The password you use when you register is in no way linked to your Business account so make sure it is one you will remember.

Support:
Online training for new users is available here: https://basecamp.qualtrics.com/page/learn-to-use-qualtrics-research-core
You will find excellent online support (including videos) from Survey Software (Qualtrics) at: http://www.qualtrics.com/support.
They have webinars every Wednesday from 1:00-1:45pm ET. Phone and chat support is also available. See http://www.qualtrics.com for details. 

Student Printing

As a UNC Kenan-Flagler student, you have access to Carolina Print Hub (formerly CCI) Color and Black and White printers.The Carolina Print Hub printers are available throughout UNC campus, including the McColl Building.  To use the printers you must be connected to the Eduroam wireless network.

If you need a printing credit refund, please contact the OneCard office at 919-962-8024.

INSTRUCTIONS


Carolina Print Hub Printing

Carolina Print Hub software installation:https://software.sites.unc.edu/shareware/#c
  • Sign in with your UNC-CH Onyen username and Onyen passphrase
  • Download and install the driver onto your machine
  • Restart your machine to ensure the driver connects
  • Watch for Pharos pop-up, enter your Onyen username and job description
Additional resources:

FREQUENTLY ASKED QUESTIONS


Where are all the printers located?

   Carolina Print Hub: 
  • Bell Hall Second Floor – b/w Outside of Study Room 2604
  • Bell Hall Third Flood – color Outside of Study Room 3603
  • McColl Building Second Floor – b/w Outside of Classroom 2600
  • McColl Building Third Floor: b/w McColl Lobby

How much print credit do I receive?

UNC Kenan-Flagler student print credits by program.  Printing is $0.10 per page ($0.20 per sheet of paper if duplex printing) for black & white. Printing is $0.20 per page ($0.40 per sheet of paper if duplex printing) for color.
MBA – Fall through Spring$60 (Receive credits at the beginning of the Fall semester and last through the end of the Spring semester)
MBA ASW$15
​MBA Non-ASW​$15 (Considering $75 – combined with the August $60 credit for all MBA’s)
MBA Exchange​$30
MAC – Fall through Spring$60 (Receive credits at the beginning of the Fall semester and last through the end of the Spring semester)
MAC – Summer$30
MSM – Fall through Spring$60 (Receive credits at the beginning of the Fall semester and last through the end of the Spring semester)
UBP – Fall$30
UBP – Spring$30
UBP – Summer$15
UBP Minor – Fall$7.50
UBP Minor – Spring$7.50
UBP Minor – Summer$3.80
Executive MBA – OneMBA/Evening/Weekend – Summer$15
Executive MBA – ONEMBA/Evening/Weekend – Fall through Spring$60 (Receive credits at the beginning of the Fall semester and last through the end of the Spring semester)
UNC Kenan-Flagler students also receive main campus CCI print credits just like every other UNC student. These print credits can only be used at CCI Printers. UNC students receive $40 in the Spring semester and $40 in the Fall semester. See the help.unc.edu article on CCI printing for more information.

How do I add money to my card?

You can load money onto your One Card Expense account at the Tarheel Teller using cash. It is located near the printers in the back of Cafe McColl and it adds money to your Expense account. You can also add money to your Expense account on the One Card website using MasterCard. Just select Add Funds.You can also add funds to your Carolina Convenience account at the following site, as well as get further details and support: https://onecard.unc.edu/card-management/

I just put money on my card, why isn’t it showing when I try to print?

You must use all available funds on your card before any money you have added will be used.The balance must be down to $0.00 before you can use any added Expense Account funds.

How do I print single-sided pages?

UNC does its best to reduce paper waste and promote a green environment. All student printers are set to duplex by default. If you do not want to print duplex, you will need to follow the instructions below. Duplex will remain the default setting, so you will need to complete these steps every time you want to print single sided.The steps below are for Microsoft Office programs but other programs will have similar settings within their print options.
  1. Click the File tab and click on the Print button
  2. Make sure the correct printer is selected and then click on the option that says Print on Both Sides
  3. You can change the setting to Print One Sided and then print your document.