1. Navigate to the UNC Kenan-Flagler Zoom Portal
2. Click the Sign in button to go to the UNC Kenan-Flagler login page
3. Sign in with your Business Account
4. Once you see your Zoom dashboard, you have completed your account setup

1. Host and Co-Host Controls
2. Zoom Best Practices

1. Navigate to the UNC Kenan-Flagler Zoom Portal
2. Click the Sign in button to go to the UNC Kenan-Flagler login page
3. Sign in with your Business Account

Zoom is phasing out the previous Outlook Plugin, and it’s recommended to instead install the Outlook add-in. The plugin no longer works for MacOS..

• Zoom Getting Started Guide
• Audio, Video, Sharing
• Meetings & Webinars
• Zoom Support Center

• Zoom Helpdesk

• Remote Courses
• Event Presentations
• Student Presentations

• You do not need to be logged in to join a meeting where you have the link.
• The URLs for meetings will be posted in your individual Canvas courses. Please note that the instructor may use a different link for each course or course session.

• Refer to instructor for video ON/OFF preferences
• Unless directed otherwise, mute audio to minimize distracting background noise
• If you are unable to connect to audio via a computer, use the provided phone numbers to dial in via phone

• Avoid distracting or inappropriate backgrounds
• Avoid environments that may contain excessive background noise
• Ensure the environment is well lit at you are visible on camera
• Reposition yourself if you notice any shadows, glares, or visual distractions

• Try to arrive a few minutes early to the meeting to setup or troubleshoot any issues
• Refer to instructors on preferences around asking questions or stepping away from your device
• Familiarize yourself with meeting controls to be prepared for interactive or discussion activities
• Use your discretion when posting comments or messages to the public chat group
• Be aware of on-screen behaviors as some sessions may be recorded and posted

Purpose

Home/Syllabus

• Include course time/location and instructor office hours/contact info at top
• Include link to full (static) syllabus → make sure to state in the syllabus that this is a static document and any class/ assignment adjustments will be reflected only on the Canvas site.
• Individual class sessions and assignments will auto-populate in Course Summary below.
• Set Syllabus page to be displayed as Home for the course.

Files

• Include folders for “Assignments”, “Class Sessions”, “Exams”, and “Miscellaneous”.
• Within Assignments, have a separate folder for each graded element.
• Within Class Sessions, have separate folders for each class session with titles starting with 01, 02, … 11, 12, … 24, … so that they are sequenced appropriately.
• All materials for a given class session (slides, spreadsheets, electronic readings, etc.) should be stored in that folder for that class session.
• .pdf files are preferable to .docx files.
• Add additional folders as necessary (or delete folders if not applicable.

Assignments

• Have a separate Group for each type of assignment.
• Assign weights to each Group of assignments. This will auto-create a grading summary on right side of home page of course.

• Have a separate Assignment for each graded element of course.
• Assign point value for each assignment consistent with how assignment will be scored.
• Assign due date/time (section specific, if needed) so it shows up on Calendar.
• If using Quizzes, they should be a group within Assignments.

Grades

• After grading a student submission, enter score into Canvas.
• Put a disclaimer about grades in Canvas and/or the syllabus letting students know that the grades in Canvas are not the official grade for the course (e.g., “Final course grades determined at discretion of professor (i.e., overall score of 90+ may not guarantee/be required for an A or A-)”).

Calendar

• Create an Event for each class session indicating the topic of that day’s class. Then within the event, put links to the appropriate files (pdf’s, spreadsheets etc.)
• Include instructions for advance prep (readings, discussion questions, etc.) that students are expected to complete prior to class.
• “Use different date for each section” if teaching multiple sections so it will appear correctly on the students’ calendar.
• Be sure you are adding to the correct calendar if teaching multiple courses.

1. 1. Click Zoom on the Canvas Course Navigation
      
      
   2. Click Schedule a New Meeting inside of Canvas
   3. Select your meeting settings:
      • Topic: Title for the meeting
      • Description (optional): This allows you to set a description for the meeting
      • When: Date and starting time for the meeting
      • Duration: How long the meeting lasts
      • Time Zone: This should be set to EST since our courses take place in EST
      • Recurring Meeting: This will allow you to schedule multiple meetings at once
      • Registration: Registration should not be checked for course meetings in Canvas
      • Video: It’s our recommendation that video be set to OFF by default for both Host and Participant
      • Audio: This should be set to Both
      • Meeting Options: Mute participants on entry
      • Record the Meeting Automatically in the cloud should be used for all course meetings.

1. Click Save; your meeting will now show up on under Upcoming Meetings
2. The students will have access to this page by clicking the Zoom tab in their course and will see the same view. This is also where they will access the cloud recordings.

• Test and Familiarize yourself with the platform in advance.
• Arrive early enough to work out technical difficulties.
• Have a backup plan in case problems occur (Inform students of the backup plan ahead of time so they can remain on task if technical issues occur).

• If you are using wireless, make sure that you are close enough to the access point and have adequate network connection on your device.
• Make sure there are no large files being downloaded on your device or any others that are connected to the same network you are utilizing Zoom on.
• Minimize use of other services that may utilize bandwidth while on the meeting, such as streaming services and online multiplayer video games.

• Disable HD video on Zoom, moving to Standard Definition video should reduce the amount of bandwidth required to transmit video
  1. In your desktop Zoom client, click Settings (the gear icon).
  2. Click Video in the left-hand menu.
  3. In the My Video section, uncheck the box beside Enable HD if it is checked.
• If connection issues persist after disabling HD video, consider turning off video completely and only utilizing it when necessary. Ask participants to turn-off video unless required.
• Consider calling into the conference audio by phone instead of joining via computer audio, this will reduce bandwidth requirements by moving all audio handling to your phone.
• Only utilize Screen Sharing when necessary and consider turning off video while using it.
• Consider recording asynchronous content and sending it out to students; you can complement this with Zoom drop in hours to allow students to ask questions without the bandwidth usage of a full class session.

1. Start a Zoom meeting
2. Click Host Tools.
   
   
3. Use this menu to enable or disable meeting features and participant settings:
   
   

1. Click the Host Tools Button
2. Click Screen Share to turn on Participant Screen Sharing (this will close the pop-up box)
   
   
3. You can click the Host Tools button again to make sure Share Screen now has a check mark to the left; Screen share is now turned on.

1. Click the arrow next to Share Screen.
2. Click Advanced Sharing Options.
3. Click the radio button for All Participants.

1. Sign in to the Zoom web portal.
2. In the navigation panel, click Settings.
3. Under In Meeting (Advanced), click the option for All Participants.

• Click the Manage Participants button in the Zoom toolbar at the bottom of the Zoom window.
• Click the Mute button to the right of the participant name.

• Once all your participants have joined the room, you can prevent others from entering it.
• Click the Manage Participants button in the Zoom toolbar at the bottom of the Zoom window.
• Click the More button in the lower right of the participant panel.
• Select Lock Meeting.
• Confirm the selection.

• Click the Manage Participants button in the Zoom toolbar at the bottom of the Zoom window.
• Click the More button to the right of the participant.
• Click Remove.
• Confirm the selection.
• After removing the participant, acknowledge the disruption, apologize to the class and continue with instruction with remaining participants.

1. Click Zoom on the Canvas Course Navigation
   
2. Click Cloud Recordings inside of Canvas
   
3. Toggle the publish switch to make a recording available to your students

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Reports.
3. Click the Usage Reports tab.
4. Click Usage.
5. At the top, use the following functionalities to sort the data by meeting:
   • Search by time range: Select a time range (within a month) using the From and To fields, then click Search.
   • Search by meeting ID: Enter the meeting ID in the search box, then click Search.
6. Locate your meeting, then click the participant count (number) under the Participants Source column.
   A list of internal and external meeting participants will appear. This will show you a list of meeting participants, including join and leave times.
7. (Optional) Export the attendee list as a CSV file.

Sharing Your Presentation in Zoom:

1. Open your PowerPoint presentation on your computer
2. Join the Zoom Session
3. Click the Share Screen button located in your Zoom tool bar.
4. Select your PowerPoint presentation in the prompt, and click the Share button to start sharing:
   • 
5. Use the Slide Show button in PowerPoint to begin presenting

Screen annotation

Non-Verbal Feedback

1. Join a Zoom meeting as a participant.
2. Click the Reactions button.
3. Choose from the following icons or click • • • to choose from a full set of emojis. Click the icon again to remove it.
   
   
   • Clapping Hands
   • Thumbs Up
   • Heart
   • Tears of Joy
   • Open Mouth
   • Party Popper (Tada, Celebration)
   • Yes
   • No
   • Slow Down
   • Speed Up
   • I’m away*
   • Raise Hand / Lower Hand

*Note: The coffee cup “I’m away” nonverbal feedback requires the desktop client for Windows, macOS, and Linux; version 5.7.3 or higher.

1. In the Zoom client, click your profile picture and then click Settings.
   
   
2. In the General tab, select your reaction skin tone.
   
   

• If a participant clicked on a nonverbal feedback or meeting reaction icon, you’ll see that icon beside their name.
• The number above each nonverbal feedback or meeting reaction icon shows how many participants have clicked on that icon.
• If a participant clicked Raise Hand, you can lower their hand by hovering over their name and clicking Lower Hand.
  
  
• To clear all nonverbal feedback at once, click Participants, then, then Clear All Feedback.
• Emoji (meeting) reactions will disappear after 10 seconds, while raise hand and nonverbal feedback, such as Yes, No, Slow down, and Speed Up, will be persistent and must be manually removed by the participant or host.

Verbal Feedback

Chat

• Get large numbers of responses to a question immediately, and use these responses in real-time to drive discussion.
• Chat is especially useful to take in questions and answer them in order.

Breakout rooms

• Only the main session room will be recorded

• Use the Whiteboard feature (this often works best on a tablet computer rather than a trackpad).
• Try the basic annotation tools (text box, free form draw/pen, shapes, and highlighter) to guide students or explain a concept.
• Create a PowerPoint slide or other simple backdrop file on which you can type notes, and share those notes using Screen Sharing. Note that one advantage of this and other approaches here is that the boards can persist and be distributed to the students after class.
• Prerecord the illustration as a video, then play it during class.