Changing Password Instructions

Changing your Kenan-Flagler Password

Your Kenan-Flagler Password expires once per year.  To reset your password, follow the instructions below.  Keep in mind that the password must be a minimum of 17 characters, can be all lower case, but you can use capital letters, numbers and special characters if you prefer. 
To Reset your Expired Password
  • Go to:  passwordreset.microsoftonline.com
  • enter your Kenan-Flagler username @business.unc.edu
  • enter the letters that you see in the picture, click Next
  • choose I forgot my password, click Next
  • You will be asked to provide 2 methods of authentication.  You can choose which 2 to use.
  • You will then be asked to enter your new password twice
  • Click Finish
  • You will see a note that says your password has been reset
If you have trouble resetting your password after following these steps, please email the IT Service Desk at itservicedesk@kenan-flagler.unc.edu