Changing Password Instructions and Requirements

Changing your Kenan-Flagler Password

Your Kenan-Flagler Password expires once per year.  To reset your password, follow the instructions below.Kenan-Flagler passphrase requirements
  • 17-characters minimum
  • Can use spaces
  • Can include numbers, special characters, and capital letters but are not required
  • Avoid using a variant of a passphrase you've used in the past
  • Once set is good for a year
To Reset your Expired Password
  • Go to:
  • enter your Kenan-Flagler username
  • enter the letters that you see in the picture, click Next
  • choose I forgot my password, click Next
  • You will be asked to provide 2 methods of authentication.  You can choose which 2 to use.
  • You will then be asked to enter your new password twice
  • Click Finish
  • You will see a note that says your password has been reset
Forgotten KFBS Passphrase :Microsoft Online Password Reset
  • On the "Get back into your account" screen :
    • Enter your for User ID and the Captcha, Click Next
  • Select "I forgot my password"
  • Verification Step 1 > Choose contact method for verification
  • Depending on your selection, you'll receive an SMS text, a personal email, or use the Microsoft Authenticator app.
  • Once verified, enter new KFBS passphrase
If you have trouble resetting your password after following these steps, please email the IT Service Desk at