UNC Virtual Lab

Please note that UNC Virtual Lab now requires you to sign in with UNC Office 365 authentication.  If you are not registered for 2-Factor authentication, you can register here.  You will be asked to log in with your UNC (onyen@ad.unc.edu) account:Help Articles - Citrix Login - Virtual Lab and UNCApps (service-now.com)

Running Virtual Lab

  • Open a Firefox or Chrome Internet browser
  • Go to virtuallab.unc.edu
  • Log in with your UNC Onyen and password
  • You will be asked to choose an authentication method.
  • Once you have approved your authentication, you will see a security message. Click Accept
  • It will show you a Citrix Receiver screen.  Click on the Detect Receiver button
  • Check the box that says "I agree with the Citrix license agreement"
  • Click on Download, then click Save File
  • Citrix Workspace app will how in the downloaded files.  In the upper-right corner (Firefox) or at the bottom of the screen (Chrome)
  • Follow the instructions below to install the Citrix Workspace app.

Installing Citrix Workspace

  • In the Welcome to Citrix Workspace screen, click on the Start button
  • Check the box to accept the license agreement, click next
  • Click Install (do not enable single sign-on)
  • Once you see the installation is successful, click Finish (not add account)
  • Search for Citrix Workspace on your computer, and run the app
  • Click add account
  • It will ask for a username.  Enter virtuallab.unc.edu
  • It will then ask for a username and password.  Enter your UNC Onyen and password
  • There is a second password box.  This is for 2-factor authentication.  You can enter "push" to send a push to your Duo app on your phone, or you can open your Duo Mobile app, and enter the current six digit code (with no spaces) in the second password box.
  • You should then be able to access the Virtual Lab virtual desktop, and run applications
 

Arena

Arena simulation uses Microsoft's Virtual Desktop in UNC's Microsoft 365 environment, which will require you to sign in using your UNC-Chapel Hill username of onyen@AD.UNC.EDU, Onyen passphrase, and register for two-factor if you have not, already.  Refer to the following instructions:

Note:  Create a separate browser profile for accessing UNC's account before proceeding:Create browser profile: UNC-CH Multifactor Registration:  Help Articles - 2-Step for Office 365 - MFA (unc.edu)Errors while connecting:  Article - Virtual Lab: Error - Admini...Access Microsoft Virtual Desktophttps://rdweb.wvd.microsoft.com/arm/webclient/index.html
  • Under ITSD-AVD click "Desktop - CLICK HERE TO FIND APPS" to begin session
  • Under Access Local Resources, select Clipboard and printer, then Allow and select Don' task me again for connections to this computer
  • Under the Enter your credentiials screen, sign in with your onyen@AD.UNC.EDU and Onyen passphrase
Before opening Arena:  Set up your Kenan-Flagler OneDrive
  • Open Search bar at the bottom, type "OneDrive", click OneDrive (App) under Best Match
    • It should say Connecting and Launching OneDrive
  • OneDrive email address field:
    • Enter kfusername@business.unc.edu, KFBS passphrase, and second factor *This connects the OneDrive on the Virtual Desktop to your UNC KF account
Open Arena
  • Click on the Arena icon to open the application
Save a Test File to your OneDrive
  • To save a file, click on File > Save As
  • Select OneDrive - UNC Kenan-Flagler Business School
  • When you need to go back to Arena, you can re-open the file from OneDrive
Opening a previously saved file
  • When you log back into Arena in a future session, you may see a "recent documents" list. That will not work
  • Click Open > Browse then and browse to your Kenan-Flagler OneDrive in This PC
  • Open the file